24 / 7 GRID DESK

Critical power does not wait for business hours.

Response engineers monitor connected assets across 18 countries, with a 12-minute median incident acknowledgement.

24 / 7 GRID DESK

Critical power does not wait for business hours.

Response engineers monitor connected assets across 18 countries, with a 12-minute median incident acknowledgement.

Power lines and urban infrastructure at dusk

Smart Grid

Lumen Grid

A real-time distribution intelligence layer that predicts faults and reroutes power before customers notice.

1.8M connected endpoints

Greater Manchester, UK

Challenge

An aging distribution network faced rising electric-vehicle load, more rooftop generation, and limited visibility beyond primary substations.

Solution

We deployed edge sensors, feeder-level state estimation, and automated switching logic connected to a single operator workspace. Cybersecurity and fail-safe manual control were designed into every layer.

Result

Operators now see emerging constraints earlier, restore faults faster, and connect distributed resources with less reinforcement.

VERIFIED IMPACT

31% faster fault restoration

Compared with the project baseline and documented in the operating handover.

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